At SYNORATHEN, your satisfaction matters. This policy outlines how returns, refunds, and exchanges are handled for purchases made at synorathen.pro. We aim to keep the process transparent, fair, and delightfully simple.
Products may be returned if they are unused, in original condition, and include all original packaging, accessories, and documentation. Proof of purchase is required.
Return requests must be submitted within 30 days of delivery confirmation. Requests received after this period may not qualify for a refund.
Items must show no visible signs of wear, alteration, or damage caused by misuse. SYNORATHEN reserves the right to inspect all returned products.
Email our support team with your order number, reason for return, and supporting photos if applicable.
Once reviewed, you will receive confirmation and detailed return shipping instructions. Unauthorized returns may not be processed.
Approved refunds are issued to the original payment method within 7–10 business days after inspection.
Customized products, clearance items marked “Final Sale,” and digital goods are not eligible for return unless defective.
Partial refunds may apply for items returned damaged, missing parts, or not in original condition due to reasons not caused by SYNORATHEN.
Original shipping fees are non-refundable unless the return is due to an error or defect caused by SYNORATHEN.
Our customer care team is happy to assist you. Please include your order number and relevant details to ensure a quick response.
📧 Email: [email protected]
🕒 Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT)
This Returns & Refund Policy is subject to updates without prior notice. Please review periodically for changes. Effective Date: March 2026.